Privacy Policy
Last updated: 9 July 2026
This privacy policy explains how Eddie Webb Ltd (Company No. 16248144) collects, uses and protects your personal information when you use our website or services.
Who we are
Eddie Webb (Eddie Webb Ltd) is a property maintenance, removals and house clearance company based in Yateley, Hampshire. Our website address is https://www.eddiewebb.com.
We are the data controller responsible for your personal data. If you have any questions about this policy, you can contact us at hello@eddiewebb.com.
Data we collect
We may collect the following personal information:
- Contact form submissions: your name, email address, phone number (optional), project brief and estimated budget.
- Newsletter sign-ups: your email address.
- Chatbot conversations: the messages you send through our on-site chat widget. These are not stored permanently.
- Technical data: anonymous usage data collected by Cloudflare Web Analytics, including page views and browser type. No personally identifiable information is collected.
How we use your data
We use your personal data for the following purposes:
- To respond to your enquiries and provide quotes.
- To deliver the services you have requested.
- To send you newsletters and updates if you have opted in.
- To improve our website and services based on anonymous usage patterns.
We will never sell, rent, or share your personal information with third parties for marketing purposes.
Third-party services
We use the following third-party services to operate our website:
- Cloudflare: website hosting, content delivery and privacy-friendly analytics.
- Resend: email delivery for contact form submissions and newsletters.
- Google Gemini: AI-powered chatbot and form validation. Conversation data is processed but not stored by Google for training purposes.
- Upstash: rate limiting to prevent abuse. No personal data is stored.
Data retention
Contact form submissions are retained for the duration of the business relationship or enquiry. Newsletter subscriptions remain active until you unsubscribe. Chatbot conversations are session-based and not stored permanently.
You may request deletion of your data at any time by emailing hello@eddiewebb.com.
Your rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you.
- Correct any inaccurate or incomplete data.
- Delete your personal data (the "right to be forgotten").
- Object to the processing of your data.
- Withdraw consent at any time where we rely on consent to process your data.
To exercise any of these rights, contact us at hello@eddiewebb.com. We will respond within 30 days.
Children's privacy
Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "last updated" date. We encourage you to review this page periodically.
Contact us
If you have any questions about this privacy policy or how we handle your data, please contact us: